![]() ![]() ![]() They also launched a physical products store in Helsinki and expanded the product line globally. In 2011, a round of venture capital fundraising found them holding 42 million dollars. By 2010, they were the number-one downloaded game. In 2009, they hit the market with Angry Birds. ![]() You might know them by another name, Angry Birds. Take Finland-based game app developer Rovio. That will contribute to steady, consistent growth. The lesson here is make sure you continually focus on your customer so you can maintain focus when a shift occurs. Our needs changed and the marketplace adapted. Now, we do not go to the doctor to be told we are sick. It's amazing what a shift in customer focus will do. ![]() For consumers, this is priceless." Why are doctors with full practices so successful? Customer focus via customer service. Specifically, according to Bob Mangat, CEO of Invigomedia, "Some products or services take a while to deliver, but feeling cared for lifts the spirits immediately. Consumers are people, and to grow any business, you need to cater to individuals. Focusing on the customer should always be front and center, for without them, there would be no business. This is how giants like Starbucks, Apple and Old Navy grew into the megalithic corporations they are today. Related: Improve Your Great Idea by Listening to What Your Customers Tell You 2. It allows you to focus on selling your products, so you can level up in the future. It is the best way to leverage a partnership when you are a small business. Why not partner with a manufacturer and offer them a percentage of each sale? It's a hustle for sure, but not unusual in the least. Offer a strategic partnership.įor instance, maybe you have a great product, but you have supply or distribution issues. No, this is much more creative than that. I'm not talking about fronting the capital to establish a partnership. Before you zone out, thinking you are in no position to entertain a partnership, expand the semantic range of the word. ![]()
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